All cancellations of course bookings must be made via email.
Unfortunately, a phone call cannot be accepted as a means of cancellation. All bookings will remain on our system until written confirmation of cancellation is received.
A charge of 100% will be incurred if a delegate place is cancelled within 7 working days of the course date. The full course fee will be charged for any delegate/s who do not arrive for a course for which a place has been booked and not cancelled.
All delegates will be required to sign the course register on arrival. Whilst we will make every effort, we cannot guarantee to accommodate delegates on a course for which they have not booked a place.
In the event that a course has to be cancelled, we will endeavour to give a minimum of 7 working days’ notice of cancellation.
Course tutor names may be subject to change.
Shropshire Primary Partnership reserve the right not to accept a course booking.